Orders under $50.00 that are shipping to the contiguous U.S. are charged a flat rate of $4.95. Orders shipping to the contiguous U.S. over $50.00 are shipped FREE (HI, AK, APO, PR, Guam, etc. excluded). Typically, orders under 2 pounds are shipped through the US Postal Service and heavier orders are shipped UPS Ground. We do not ship outside of the United States and Canada.
U.S. Non-contiguous Orders
Orders shipping to non-contiguous U.S. territories will ship through the U.S. Postal Service according to the rate chart found here. This includes Alaska, Hawaii, APO, FPO, Puerto Rico, U.S. Virgin Islands, American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, & Palau.
Orders shipping to Canada will ship Priority Mail according to the rate chart found here. Due to higher restrictions, safe guards, and customs inspections, orders can take up to 6-12 business days to arrive. Unfortunately, Canadian shipments do not have tracking numbers. Usually light orders take 6-7 days while heavier orders take longer. Customers are responsible for any duties or taxes imposed by Canadian Customs.
You may upgrade your shipping option to UPS 2nd Day during checkout by paying actual 2nd Day shipping rates. The 2nd Day option is only available if you live in a state where UPS Ground takes more than 2 days to deliver from our warehouse in Philadelphia, PA. (This protects you from unnecessarily paying for 2nd day shipping when the UPS Ground or Priority Mail service would get there in the same amount of time). Shipping time starts when your package leaves our facility. If you require overnight shipping please call us at 609-332-5839
We ship from Philadelphia, PA M-F. Orders placed
before 4PM PST usually ship out the same day. Typically, orders placed after
4PM PST will ship the following day. Orders placed Friday after 4PM PST will
ship the following Monday. Shipping time usually takes 3-5 working days to
arrive to the West Coast and 1-3 working days on the East Coast. Our orders
are imported every few hours into our internal processing system. At that
time you will receive your order number via email and another email will
follow with tracking number details a few hours after the item leaves our
facility. Transit times start when your package leaves our facility. Transit
times are not guaranteed and shipping costs are not refundable.
USPS Priority Mail - Estimated Transit Time
The United States Postal Service provides Priority
Mail shipping as a speedy solution to get packages across the country in
just a few days.
UPS Ground - Estimated Transit Time
UPS Ground has sophisticated tracking capabilities and your package will
be scanned at many transit points throughout its route to your destination.
UPS does not deliver to PO Boxes.
UPS 2nd Day - Estimated Transit Time
Most packages will arrive in 2 days but transit
time starts when your package leaves our facility. See the above "Shipping
Details" for more information about processing time.
NOTE: prices above are for toner only, other supplies will need to be handled on a case by case basis.